FAQs

 How We Operate

I Hate Legalese. I'm also not very fond with buzzwords and excess technical jargon, when it can...

 Communication Practices

Our Primary Contact Method Is Through The Online Ticket System. As an Internet-based company,...

 Sub-Contractors

Any sub-contractors you anticipate us working with need to be discussed prior to the start of the...

 A Typical Development Timeframe

If you've never hired a Web Developer before, you may have no idea what to expect. The fact that...

 Office Hours, Availability and Scheduling

As a general rule I am available for design clients Monday through Friday. I do on ocassion work...

 Milestone Progress Reports and Test Site

We place a high priority on keeping you informed of the progress on your project, and accomplish...

 Payment Procedures and Schedule

In keeping with our policy of keeping things simple, we aim to do that for payments as well....

 File Transfer Procedures and Acceptable File Formats

Any files given to us for use in creating your site should be in a digital format in the best...

 Design Best Practices

Design recommendations are made based from years of being in this industry, seeing what works and...

 Your Privacy and Our Non-Disclosure Policy

We not only respect your privacy, we hold it sacred. It's our mantra. Your Email Address We...

 Copyrights, Ownership and Fair Use

Because this speaks to the very heart of our business ethics and reputation, we take copyright...

 Typographical Errors Policy and Writing For The Web

We check, we double check, and then we check again, but sometimes...no matter how perfect we...

 When Your New Website Is Done: Aftercare

Aftercare Included in each package is two (2) hours of Website Maintenance, we call AfterCare....