In keeping with our policy of keeping things simple, we aim to do that for payments as well. Unless other arrangements have been made prior, payments are scheduled for every two (2) weeks. A series of invoices is created at the beginning of your project, and if you're paying by credit card they will be processed automatically.
If you're paying by PayPal, it's designed to require authorization from the user, so you'll need to login and manually authorize payment of each invoice. Please see Paying Your Bill With PayPal for more information. Invoices are emailed out automatically five (5) days prior to the due date.
Any disruption to the payment schedule could result in a delay of the delivery of your website. If there's an unforeseen reason that you need to delay a payment or make arrangements, please contact us and we can work something out. If any scheduled payment is more than seven (7) days past due and alternative arrangements have not been made, development of your website will stop until you become current. Please remember...we have bills to pay, also.
Billing
All billing is done by a secure online system, and billing notifications are done by email. We don't snail mail invoices, nor do we phone you if you're past due. Invoices are created and emailed five (5) days before your due date.
You must maintain a working and active email account by which we can contact you, and update any changes in your email, mailing address or phone within our Client Portal system.
