Understanding the "Domain Mismatch" Warning
For your own protection, we require secure connections for all logins, using SSL (https).
We've purchased a server-wide SSL certificate for use by all shared hosting accounts, free of charge.
SSL certificates can only be issued to one domain name on it's own IP.
The server SSL certificate is assigned to the servers' name, as it should be, and not your domain (unless you purchase your own).
When you access the secure/SSL protocol, using your domain, your browser sees that the name on the SSL certificate doesn't match your domain name.
Your domain doesn't match the name on the SSL certificate. Your browser is doing it's job by issuing a warning, to make sure you're aware of this. The only way around this is to purchase your own SSL certificate for your domain, or tell your browser it's OK, the server SSL certificate is correct for use with your domain.
Internet Explorer
Firefox To read more on Firefox's "Connection Untrusted" warning, see this article from Mozilla.
Add An Exception
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Click the "I Understand the Risks" link. Click the "Add Exception" button. Click the "Get Certificate" button. Verify the SSL certificate belongs to your hosting server. Your "Welcome" email will have the name of your hosting server. Tick "Permanently store this exception." Click the "Confirm Security Exception" button. |
